Contact – Audio Files

Based on the reports we have received so far, almost always, the download issues are caused by either submitting the wrong password or the internet connection is too slow.

If you are contacting us about Audio Files download issue, please ensure that you have followed the instructions on How to Download Audio Files.

Please include as much details as possible and we will get back to you within 24 hours. Thank you for your patience.

Please ensure that you have whitelisted emails from or check your spam/junk folder if you do not see our reply after 1 day. It is likely that our reply is sitting in your spam/junk folder.

Amazon, Google, Kobo etc
The password is located at the end of the book
Name of Country such as China, US, UK etc
For e.g Although this is an optional field, it will help us to diagnose the problem quickly if you can provide us with this information.